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Flying Blue loyalty program
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I want to book a flight using Miles
Are you a Flying Blue Platinum or Ultimate member? Log into your account to access your dedicated phone number.
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Flying Blue loyalty program
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  • Booking and check-in
  • Booking cancelations or changes
  • Missing or damaged baggage
  • Flying Blue loyalty program
  • Delayed or canceled flight
  • Other
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  • I want to book a flight or buy an Option
  • I need help with my online booking
  • I'm looking for information about an upcoming flight
  • I need an invoice
  • I require assistance to check in for my flight
  • I want to find an Air France ticket office
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  • I want to change my flight or Option(s)
  • I want to cancel my booking and request a refund
  • I want to cancel an Option and request a refund
  • I want to cancel my insurance option
  • I want to find a ticket office where I can change or cancel a ticket
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  • I want to report a missing baggage item
  • My baggage has been missing for 3 days or fewer
  • I want to request a refund for necessity purchases
  • My baggage has been missing for more than 3 days
  • My baggage has been missing for more than 21 days
  • My baggage has been damaged
  • An item is missing from my baggage
  • I lost or found an item in an aircraft, lounge or public area
I want to book a flight using Miles
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  • I need a new password
  • I need to update my personal information
  • I want to request a Flying Blue card
  • I want to claim missing Miles
  • I want to claim missing Miles with a non-airline partner
  • I want to book a flight using Miles
  • I want to change or cancel a flight paid for using Miles
Specify your request
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  • I want to claim compensation
  • I want to request a refund for an unused ticket
  • I want to request written proof of a delayed or canceled flight
  • I want to track an existing claim
  • I want to add information to an existing claim
  • I want to cancel an Option and request a refund
  • I want to claim a refund for unexpected expenses (taxi, etc.)
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  • I want to ask a question or make a claim
  • I want to track an existing claim
  • I have an issue with my Option
  • I want to track a refund request
  • I have a problem with my Pass
  • I want to contact Air France for a different reason
Recommended

ONLINE

For reward tickets on Air France, KLM, Aircalin, GOL, Kenya Airways, TAROM, and SkyTeam partners, you can book on the Air France or KLM websites.

Book on airfrance.com Book on klm.com

For reward tickets on all other non-SkyTeam airline flights, you can book by calling Flying Blue customer service.

For reward tickets on Transavia, you can book on the Transavia website.

Book on transavia.com

Please note: you need to check the 'Show prices in Flying Blue Miles’ box.

For Promo rewards, you can book via the Promo rewards page.

Book a Promo reward

Please note: you can only buy Promo reward tickets online.

Telephone

Air France in Poland
Please call:
+33 158 68 68 68 (National standard rates to: France)
Language(s) spoken : French, English
Opening hours: 24/7
Language(s) spoken : Dutch
Opening hours (Local time in Warsaw)
From Monday to Friday: 08:00 AM to 08:55 PM
Saturday – Sunday: 08:00 AM to 08:00 PM

Social media

Our social media teams are available for all your travel questions.